Brian M. Oppenheimer
Phone: 657-749-3567 | Email: opie105121@gmail.com | Website: www.brianoppenheimer.com
Professional Summary
Versatile, high-performing Professional and Ministry Leader leveraging over two decades of experience as an IT Consultant alongside dedicated service as a Registered Alcohol and Drug Technician (RADT). A proven leader adept at managing enterprise-level technology infrastructure, directing cross-functional teams, and founding faith-based recovery platforms. Exceptional communicator skilled at bridging clinical support with spiritual restoration, public speaking, and optimizing community and corporate operations.
Certifications & Training
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Registered Alcohol and Drug Technician (RADT) | CCAPP
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Ministry & Leadership Training | Mentorship under Torben Sondergaard
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Enterprise IT Competencies: JAMF Pro, Apple Business Manager, Active Directory, ServiceNow, Microsoft 365 Architecture, Microsoft Intune, Helix, Tanium.
Core Competencies
Leadership & Community Outreach
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Addiction Recovery & Support: Expert familiarity with 12-Step programs, Life Recovery Bible frameworks, and curriculum integration.
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Public Speaking & Ministry: Experienced in delivering sermons, keynotes, and leading large-scale community events (A Night of Recovery).
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Program & Digital Strategy: Founder of organic outreach initiatives; strategic manager of multimedia platforms across YouTube and Instagram to scale community impact.
Technical & Enterprise Architecture
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IT Operations & Consultancy: 20+ years of experience directing infrastructure architecture, managing Tier 1–3 support, and supporting up to 1,200+ users.
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Apple/Mac Systems Management: Deep expertise in enterprise Mac/iOS deployment, macOS imaging, FileVault encryption, and zero-touch deployment workflows.
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MDM & Security Frameworks: Advanced application of JAMF Pro (policies, smart groups, package deployment) and Microsoft Intune for remote support.
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Infrastructure & Compliance: Architect of Microsoft 365 migrations, SharePoint Online, Active Directory administration, and PCI-DSS compliant retail/hospitality networking.
Experience & Ministries
Founder / Lead Coordinator & Ministry Leader
A Night of Recovery / The Oppenheimer Collective| Orange County, CA 2019 – Present
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Program Development: Established a specialized faith-based recovery platform integrating traditional 12-Step frameworks with the Life Recovery Bible and corresponding workbooks.
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Event Coordination & Speaking: Strategized, hosted, and spoke at community-focused recovery events; delivered public testimonials, keynotes, and sermons focused on personal transformation, resilience, and faith.
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Digital Outreach: Developed, produced, and managed digital resources via YouTube and Instagram to maximize community impact and provide accessible remote recovery assets.
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Strategic Partnerships: Collaborated with local networks, community leaders, and faith organizations to bridge the gap between clinical addiction treatment and spiritual restoration.
Principal IT Consultant & Business Owner
Oppenheimer Technology Group | Orange, CA February 1999 – Present
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Business Operations: Founded and managed an independent IT consultancy providing comprehensive Tier 1–3 support and infrastructure architecture for a diverse client base of 1,200+ users.
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Team Leadership: Led a team of 50 support technicians across multiple sites, improving ticket response times by 35% and resolution times by 28% through process optimization.
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Enterprise Solutions: Architected and implemented full-scale Microsoft 365 environments, including SharePoint Online, Teams, and Exchange Online migrations.
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Infrastructure & Security: Developed governance and security frameworks using Microsoft Defender and Conditional Access to ensure data loss prevention and compliance.
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Client Services: Managed specialized hardware and software configurations for retail and hospitality clients, including POS terminals (Square, Clover, Toast) and secure PCI DSS-compliant networking.
Contract Deployment IT Technician (Short-Term Project)
Insight Global Healthcare at Orange County Children’s Hospital | Orange County, CA April 2025 – May 2025
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Endpoint Deployment: Supported large-scale endpoint deployment using Tanium, performing device provisioning, OS imaging, patch remediation, and system configuration across enterprise infrastructure.
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Hardware Setup: Deployed and installed computer hardware architectures optimized for new hospital construction environments.
IT Support Specialist
HCLTech at Experian North America Headquarters | Costa Mesa, CA January 2024 – May 2024
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Enterprise Support: Delivered comprehensive technical support for high-stakes operations at the North American Headquarters, managing hardware and software lifecycles for a diverse user base.
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Service Management: Leveraged ServiceNow to maintain a high resolution rate, balancing 30% remote troubleshooting with 70% high-touch, on-site support.
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Directory & Logistics: Administered Active Directory environments, overseeing user profile security, password management, and permission structures while coordinating critical logistics for hardware repairs to minimize downtime.
Desktop/Technical Support Specialist I
Stefanini IT Solutions at Mastercard Headquarters | New York, NY March 2022 – April 2023
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Apple Ecosystem Management: Optimized the Apple enterprise ecosystem by managing and supporting over 100 devices using Jamf Pro and Apple Business Manager.
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Automation: Achieved a 40% reduction in device setup time by designing and implementing automated zero-touch deployment processes.
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Security Deployment: Engineered security-focused configuration profiles for Wi-Fi, VPN, and corporate software policies; implemented FileVault encryption and enforced strict fleet compliance standards.
Additional Technical Experience
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IT Consultant | Vision Home Care, New Rochelle, NY | January 1999 – December 2020
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Built custom company computer systems, installed servers, and maintained local network infrastructure and mitigation strategies.
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IT Support Technician | Treasure Chest China Corp, New York, NY | January 1998 – March 1999
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Performed regular system/network checks, supported web development (MS SQL, HTML), and assisted with remote virus removals.
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